Member Help Centre

Got a question?

The Clinic Mastery team is here to help.

Billing and Accounts

If you want to query a payment, pay up front, change your billing date, or find out more about your monthly membership fee

Credit Card Details

If you need to update or change your credit card details, you can make the changes online. Follow the steps here

Should you encounter an error, or have any difficulties

Contact Details

If you need to update or change your contact details

Feedback

We appreciate any and all feedback. It helps us to better support clinic owners and create Clinics for Good. We would be grateful to hear from you.

Membership

If you want to speak with Clinic Mastery about your membership, whether you want to work with a different coach, discuss the terms of your membership - anything at all, we can make the process smooth and find the best outcome for you. 

To help us get the ball rolling;

  1. complete the Clinic Mastery Membership Change Form
  2. then book a short appointment to speak with us

*please note any changes to your membership requires 60 days notice as per our Terms of Service.

Password

If you need to change your password you can make the changes online. Follow the steps:

  1. in Kajabi, click on your avatar/profile picture in the top right-hand corner
  2. click Settings
  3. scroll down to section 3 "Password"
  4. follow the prompts to enter your current and new password
  5. scroll to the bottom of the page and click "Save"

Should you encounter an error or have any difficulties

Programs

If you want to find out more about the programs Clinic Mastery offer, and how they can amplify yours and your team members' impact, check out the pages below. 

Should you have questions about any of the programs

business academy

Business Academy

With access to 1:1 Coaching, 200+ Content modules, and a diverse Community of health business owners, the Clinic Mastery Business Academy is delivered by successful health professionals and clinic owners for those looking to create a successful and sustainable fast growth environment.

The Clinic Mastery Team is dedicated to the ongoing delivery of the latest and most effective methods, tools, ongoing support, mentoring, and training available for clinic owners. We work with the owner and their business creating the leadership framework and culture that attracts great talent and loyal clients.

Find out more about Business Academy here.

mentor mastery

Mentor Mastery

Help transfer the mentoring of your therapists to a senior team member with the structure they need for results.

Clinic Mastery offers the 'Mentor the Mentors' program where we'll train your emerging and established mentors to lead high-performing therapist teams.

Mentor Mastery is the ideal compliment to the mentoring you provide your mentors. It combines the 'soft skills' and the systems to help your mentors get the best out of your team in a structured way so that you can Grow Your Clinic® as sustainably as possible.

Find out more about Mentor Mastery here.

practice leaders

Practice Leaders Program

Help your Practice Manager lead high-performing Admin teams.

This is your opportunity to help make your Practice Managers' life simpler, so they can be the best operations support for your clinic's growth.

Join an intimate mastermind of Practice Leaders to help your Admin team Go Higher Together with the structure of the Admin Performance Hub. Get the support, resources, and inspiration for your journey ahead.

Find out more about Practice Leaders Program here.

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Contact Us

How can we help? 
Send us a message and one our team will be in touch as soon as possible